WCPD Home > Parking > Parking Citation Appeal Process

Questions about your Parking Citation:

The City of Walnut Creek contracts with Enforcement Technologies Incorporated to process parking tickets issued by our agency.  
 

Please phone: (800) 281-PARK or (800) 281-7275.  Have your Citation Number and/or License Plate number ready.

If you still have questions, you may also phone Walnut Creek Police at: (925) 943-5844.  Have your citation number and/or license plate number ready.  You can also email questions to the Police Services Supervisor in charge of the Parking Enforcement Unit W.C.P.D. PARKING UNIT.

Pay Your Parking Citation By Mail:

Pay Your Parking Citation On Line:

Parking Citation Appeal Process:

Parking citations are a civil, not criminal process, and therefore, the criminal courts are not involved.  The City of Walnut Creek contracts with Enforcement Technologies Incorporated (ETEC) of San Ramon to handle its parking citation administrative processes.  If you feel you received a citation that was unfair, unjust, or issued in error, you may appeal it.  

Here's how:

1.  Obtain a parking citation appeals request form.  You may stop by the police station to get the form, you can call us on (925) 943-5844, and we will fax one to you, you can download an appeals form in MS Word format, or you can simply view and print an acceptable image of the form in your browser. 

2.  Complete the form, sign it, and return it with a copy of your citation, and copies of all applicable permits, placards, or other documentation relevant to your appeal.  Send the package to:

City of Walnut Creek
Parking Enforcement Center
P.O. Box 5010
San Ramon, CA., 94583

3.  The request must be received within 21 days of citation issue.

 

4.  You will be notified of the results by mail.  If your appeal is not granted, you will be informed as to your right and the procedure to have a hearing in front of the Parking Appeals Hearing Officer.

You can also pay your tickets online.  By an arrangement between ETEC and  EZ-Pay, there is now a secure payment website where you can pay tickets online.  A convenience fee is charged by the company accepting payment.