WCPD Home > Contact Us

How to Contact Us

There are a number of different ways you can reach the various divisions and people within the Walnut Creek Police Department.

Phone Numbers

We've listed a few number below, and others are contained within the specific areas of interest on the site.  Remember, if you call and leave a message for an officer, because of the various shifts we work it can be up to 4 days before the officer returns and has a chance to pick up their voice and email messages and get back to you.  If there is something going on with your case or report, and you have a question, or think something needs to be done before the assigned officer returns, you can always ask to speak to a supervisor.

VOIP users

If you are using Voice Over Internet Protocol, 9-1-1 may not work from your phone.  It is both your and your service provider's responsibility to make sure the necessary arrangements exist within the individual VOIP network to ensure that a 9-1-1 call gets to the right place.  Of course, you can always use the (925) 935-6400 number until you are confident that you have 9-1-1 capabilities.

9-1-1, or not?

The 9-1-1 system is designed for emergency communication only.  That means, a crime in progress or just occurred, a fire, a medical emergency, and the like.  Calls to report matters that are not emergencies or that happened some time earlier, or most anything else where there is no immediate threat or criminal activity going on at the time, should go to the (925) 935-6400 number.